
Safety does not equal comfort.
Psychological safety is not the same as comfort. Many of us work in challenging, demanding environments that put us under pressure. We have to have difficult conversations. We have to make hard decisions. We have to calculate risks. In these scenarios, we’re likely to be uncomfortable.
When we’re learning something new – really pushing and challenging ourselves to grow – we probably feel uncomfortable. At the edge of our capabilities, without the comfort of knowing if, how or when it will click into place. This doesn’t feel very comfortable for most people.
This is where psychological safety matters most.
If you are in an environment where you feel secure feeling insecure – you are experiencing psychological safety.
If you can trust the people around you to give honest feedback (to your face), you are experiencing psychological safety.
If you can make a mistake, and the expectation in your team is to ‘fess up quickly so they can rally around you to put it right, you are experiencing psychological safety.
Safety is not comfort. Safety is like a net. It will stop you from falling to the bottom, but you’ll probably get some bumps and bruises from the fall. It will hold you until you’re ready to get back on your path. Or it will give you a pause if you need to rethink or change direction.

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